Accessing the Apporto App Store

Apporto Help Desk
Apporto Help Desk
  • Updated

Accessing the Apporto App Store

Access to the App Store is password protected. You must provide valid credentials (Email or username and Password) to access it.

This short guide will show you step by step how to:

 
  • Login

  • Set up Multi-factor Authentication

  • Navigate the App Store

  • Sort Applications

  • Search for an Application

  • Launch an Application

  • Learn About Apporto

  • Logout

Login to Apporto

Depending on how Apporto is implemented for your organization, you may login in one of three ways:
  1. Via single sign-on (SSO)
  2. Via a learning management system (eg. Canvas, Blackboard, Brightspace, etc.)
  3. Directly via the Apporto login page

If you are not sure which applies to you, please contact your Apporto administrator or email support@apporto.com.

 

Login via Single Sign-on

Logging in with Single Sign-on (SSO) is the most common way to login to Apporto.  

Using your preferred web browser, navigate to the web address provided by your administrator, for example, “mycollege.apporto.com.”

A ‘redirect’ page displays.

  accessing_app_store_1.jpg

Click Log In to access your university Login page.

Enter your Single Sign-On (SSO) username and password.

The App Store displays.

 

Login from a Learning Management System

Using your preferred web browser, navigate to your Learning Management System (eg. Canvas, Blackboard, Brightspace, etc.), for example, “mycollege.instructure.com.”

Login to the learning management system using the credentials provided by your administrator.

The Dashboard displays. 

The following example is from Canvas.

 

    accessing_app_dashboard via canvas.jpg

Click to open a course (eg. Math 101).

  Opening a course.jpg

Click Apporto to launch the App Store.

Depending on how your LMS is configured, the link to Apporto may be accessible in the main menu (eg. Canvas course navigation) or embedded within a specific course (eg. course module).

Depending on how your LMS is configured, the link to Apporto may launch the App Store or a specific course.

 

Log in directly to Apporto

If you received a Welcome email, click on the one-time access link in the email to login to Apporto.  You will be prompted to define a new password.  After that, you may login to your instance directly by navigating to site (e.g. mycollege.apporto.com) and entering your Email and Password

     

Click Log in

 

If you do not see an email in your inbox, check your spam folder.  The email subject typically contains "Welcome to the Apporto Virtual Lab" and is sent from noreply@apporto.com 

 

If you still don't see an email, contact your Apporto administrator or email support@apporto.com.

 

The first time you log in, you will be directed to the PROFILE page to create a new password.  After creating a password, click  Window Sign.jpg  in the left panel to open the App Store. 

 

Set up MFA

If your administrator has enabled Multi-factor Authentication (MFA), you will be prompted to set up the MFA application. 1MFA-prompt.jpg Click Set up application

Enter your Apporto password and click Confirm

 

The 'MFA Setup' screen displays.

    2MFA-setup.jpg

Download the Google Authenticator app onto your smart phone (Android, iPhone, Blackberry).

    3Authenticator.jpg

When Authenticator has finished downloading, open the app, and click the plus button (lower right corner of the screen).

 

Enter the 24 character code found on the 'MFA Setup' screen.  Or, use your smart phone to scan the QR code.

 

Authenticator will generate a 6-digit code.

    3Auth-code.jpg

 

Enter the 6-digit code into the Application verification code box on the 'MFA setup' screen.

    Entering the application verification code into the MFA setup screen.jpg

Click Verify and save

A green success message displays.

    MFA Success Message.jpg

Check Trust this browser to save your verification for 30 days. (This is not recommended if you are using a public or shared computer.)

Enter a descriptive name (eg. Chrome, Safari, Firefox, etc.) in the Name this browser text box.

 

Click Save

 

A green success message displays showing that your MFA setup is complete.

Later, if you wish to disable MFA, navigate to the MFA Setting menu in the upper right corner.

    MFA Setting in Menu.jpg

Enter your Apporto password

Click Disable

 
Navigating the App Store

The App Store is where you can access all of the applications and desktops available to you via Apporto.

    Accessing the Apporto App Store.jpg

For each application or desktop, you will see the name of the application, the devloper, application type, and an “action” button (eg. Launch).

You may access your Account and Help menus from the top panel.

You will also find any relevant Announcements on the right.

 

There are three types of applications: streamed, web, and downloadable.  

  • Streamed applications and desktops are by far the most common.  They are installed on a server in the cloud and "streamed" to you via a browser.
  • Web applications run in a browser.  Apporto simply provides a link to launch these applications.
  • Downloadable apps are ones that you can download and install on your local computer.  These apps are not managed by Apporto.  We simply enable you to download them.  This type of app is not common.
 
Sort Applications
When you log into Apporto for the first time, desktops / applications are sorted alphabetically by default - unless your organization has specified otherwise.
The next time you login and thereafter, apps will be sorted by frequency of use.
To sort alphabetically, simply click Sort Alphabetically.
Click Sort Most Used to sort by frequency.  
Sort Apps by Most Used or Alphabetically.jpg  

 

 

Search for an Application

When you search for an application, the system reads the word(s) in your search term as a string of characters (rather than as separate words), and searches for occurrences of the text string anywhere in the application name or the developer/publisher name.

 

For example, the search term “ad” would include the results “AutoCAD,” “Notepad” and “Cadence.”

 

Enter the term you wish to search for in the Search box, then press Enter.

 

The App Store refreshes to display only those applications that contain your search term.

    App Store Refreshes to Show Only The Apps You Search For.jpg

Click the  icon to clear the Search box and return to the full App Store.

 

Launch an Application

To launch an App or Desktop click on the Launch button.

See launching an App or Desktop for more information.

 

 
Learn About Apporto

To see the current version, primary cloud platform, and your personal storage quota, click the HELP dropdown and select  ABOUT APPORTO.

 

    Help Menu Dropdown.jpg

The 'About Apporto' screen displays.

     

For more details about the current version, click the version number to view the latest Release Notes.

 

By default, all users have 10 GB storage.  If you need more storage, please contact your administrator.

 

Log out

To log out, click the dropdown arrow next to your account in the upper right corner and select LOGOUT. A confirmation dialog displays.
Click Log out to continue. Any active desktop sessions will be closed. You are returned to the 'login' screen.

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